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The upcoming of BPO (Business Process Outsourcing) Industry in India

February 9, 2019 | Author: | Posted in Business

In the recent times, India has emerged to be one of the hot destinations for the call centres in India. Well, the success credited to the BPO industries is all due to the fact that India has large availability of resources; with hard- working and diligent efforts put in by skilled people. Further, it’s a …

What is the future of BPO and outsourcing industry in India?

August 11, 2018 | Author: | Posted in Business

In the recent years, India has occupied the superior slot in Business Process Outsourcing. The unfathomable success rate is due to the fact that there is availability of resources required in this field. For nearly the past two decades, Business Process Outsourcing has been catering to a number of industries including Insurance, Retail, Banking and …

Face-to-face and telephone ethics to be followed in Call Centers

July 25, 2018 | Author: | Posted in Business

The demand for call centers in India is rising, one of the reasons being that the call center solutions present in India can provide labor at cheap rates which in turn makes call center rates, very competitive. Domestic Call centers in Delhi, Mumbai, Pune, Bangalore and many other locations have been increasing. Call center services …

Technology will replace outsourcing jobs: A Myth

December 25, 2017 | Author: | Posted in Business

Technology will replace outsourcing jobs: A Myth Building the case as to whether technology can be a source of human jobs extinction specifically in the field of outsourcing has been a talk for more than a decade now. In September, Forrester, a Massachusetts-based research and advisory firm stated that among the first to go would …

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